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Safaricom Faces Legal Battle Over M-PESA Bill Manager

Marriane Chemutai April 15, 2025 4 min read
Safaricom Faces Legal Battle Over M-PESA Bill Manager

Kibo Capital’s Intellectual Property Claim

In Kenya’s vibrant fintech ecosystem, the name M-PESA is synonymous with mobile money innovation. Safaricom, the telecommunications behemoth behind M-PESA, has revolutionized how money moves across the country and beyond. However, the company now faces a significant legal challenge over its M-PESA Bill Manager feature. The dispute with Kibo Capital Group Limited raises pressing questions about intellectual property rights, innovation, and the ethical boundaries of competition in the tech world.

Introduction to the M-PESA Bill Manager

The M-PESA Bill Manager is a groundbreaking feature introduced by Safaricom to simplify bill payment processes. It allows businesses to send invoices, track payments, issue electronic receipts, and manage reminders—all through M-PESA’s robust mobile money infrastructure. This tool is especially valuable for small and medium enterprises (SMEs), landlords, schools, and organizations that rely heavily on timely payments and financial reconciliation.

Launched with much fanfare, the Bill Manager promised to ease operational challenges for businesses while cementing M-PESA’s dominance in Kenya’s financial ecosystem.

Kibo Capital’s Allegations: The Heart of the Dispute

Kibo Capital Group Limited, a Kenyan fintech firm, claims that Safaricom’s M-PESA Bill Manager infringes on its intellectual property. The company asserts it developed and registered a similar e-receipting system in 2017 with the Kenya Industrial Property Institute (KIPI). This system allegedly contained features and functionalities strikingly similar to those found in the Bill Manager.

According to Kibo Capital, they presented their innovation to Safaricom in 2017 during exploratory discussions about a potential partnership. However, the talks reportedly ended without any agreement. Kibo Capital alleges that Safaricom later introduced the M-PESA Bill Manager using concepts and features derived from their registered utility model.

The Role of the Kenya Industrial Property Institute (KIPI)

KIPI is tasked with protecting intellectual property in Kenya, including patents, trademarks, and utility models. In this case, Kibo Capital’s utility model registration with KIPI forms the crux of their argument. However, intellectual property cases are rarely straightforward, as the validity of claims often hinges on detailed technical examinations of originality and prior art.

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Safaricom’s Defense: An Emphasis on Originality

Safaricom has categorically denied the allegations. The telecommunications giant claims that the M-PESA Bill Manager was independently developed during the 2014/2015 financial year—well before Kibo Capital registered its utility model. Safaricom has also pointed out that similar bill management solutions existed internationally, suggesting that the concept itself is not novel or exclusive to Kibo Capital.

Safaricom further argues that the features of the M-PESA Bill Manager are an inevitable progression in the development of financial technology and do not constitute a breach of intellectual property.

Tribunal Rulings and Current Status

The dispute initially landed at the Industrial Property Tribunal, where Kibo Capital sought to have Safaricom’s Bill Manager halted. However, the tribunal ruled in favor of Safaricom, stating that the company had adequately demonstrated that the feature was developed internally. The ruling noted the lack of substantial evidence from Kibo Capital to prove that Safaricom copied its design or features.

Unhappy with the decision, Kibo Capital has escalated the matter to the High Court, where the case is now pending. The High Court’s eventual decision could set a significant precedent for intellectual property disputes in Kenya’s burgeoning tech industry.

Read: Intellectual Property Dispute Resolution in Kenya

Implications for Kenya’s Fintech Industry

The legal battle between Safaricom and Kibo Capital goes beyond the two companies involved. It underscores the growing pains of a rapidly evolving fintech landscape in Kenya and Africa as a whole. Key questions arise:

  • How can innovators protect their creations in an industry where ideas are often iterative?
  • What safeguards are in place to ensure fair competition without stifling innovation?

These issues highlight the need for clear and enforceable intellectual property laws, as well as robust mechanisms for resolving disputes.

The Stakes for Safaricom

Safaricom’s dominance in Kenya’s mobile money space has made it a target for both admiration and scrutiny. The M-PESA platform processes billions of transactions annually, making it a critical part of Kenya’s financial infrastructure. Any legal or reputational challenges to Safaricom could have far-reaching implications, not only for the company but also for the millions of users who rely on its services daily.

If Kibo Capital’s claims are upheld, Safaricom might face financial penalties, be forced to suspend the Bill Manager, or even revamp the feature entirely. Such outcomes could open the door for competitors to challenge Safaricom’s dominance.

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What’s Next?

As the case proceeds in the High Court, the focus will likely shift to:

  1. The originality of Kibo Capital’s utility model: How unique and innovative is it, and does it warrant protection?
  2. Safaricom’s internal development records: Do they conclusively prove that the M-PESA Bill Manager was independently created?
  3. The role of KIPI and the judiciary: Can they strike a balance between protecting intellectual property and fostering a competitive, innovation-friendly environment?

The ongoing legal battle between Safaricom and Kibo Capital over the M-PESA Bill Manager reflects the complexities of intellectual property in Kenya’s fintech sector. As the industry continues to grow, so too will the challenges of safeguarding innovations while encouraging healthy competition.

This case serves as a wake-up call for policymakers, innovators, and corporations alike. Clearer laws, stronger enforcement mechanisms, and greater collaboration are essential to navigating the ever-evolving tech landscape. For now, all eyes remain on the High Court as it deliberates on one of Kenya’s most high-profile intellectual property disputes.

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