Skip to content
logo

Knowclick Media

Learning at The Click Everyday

  • Home
  • Financial Literacy 101
    • Finance
    • Investment
    • Insurance
    • Agribusiness
    • Taxes
    • Wellness & Fitness
  • Business News
  • Fintech
  • REAL ESTATE
  • Capital Markets
  • MMF Fridays
  • Careers
    • Vacancies
    • Remote Jobs
    • Internships
    • Reviews
  • Legal
Videos
  • News

Kenya’s Ksh.104.8 Billion SHA System

David Nduati March 3, 2025 4 min read
Kenya's Ksh.104.8 Billion SHA System

Auditor General Uncovers Ownership and Procurement Controversies

In a striking revelation, the Auditor General’s recent report highlights how the Kenyan government has invested a staggering Ksh.104.8 billion in a healthcare system it neither owns nor controls. The Social Health Authority (SHA) system, designed to streamline and digitize healthcare services, was expected to be a game-changer for Universal Health Coverage (UHC). Instead, it’s mired in procurement irregularities, questionable contractual clauses, and a lack of transparency.

Understanding the SHA System

The SHA system was envisioned as a pivotal element of Kenya’s healthcare reform. Its primary objectives included:

  • Digitizing Healthcare Records: Enhancing efficiency and accessibility of patient data.
  • Streamlining Service Delivery: Simplifying processes for healthcare providers and patients.
  • Reducing Healthcare Costs: Improving financial management within the healthcare sector.

Despite these noble goals, the Auditor General’s report exposes glaring deficiencies in the system’s implementation and management.

Read: How to Register for Taifa Care (SHIF) in Kenya

Key Findings of the Auditor General’s Report

1. Ownership and Control Issues

One of the most alarming revelations is that the government does not own the SHA system. According to the contract, “The ownership of the system, system components, and all intellectual property rights shall remain with the consortium.” This arrangement effectively places a critical national infrastructure in the hands of private entities, limiting the government’s authority.

2. Procurement Irregularities

The procurement process bypassed competitive bidding, opting instead for a Specially Permitted Procurement Procedure. This violates Article 227(1) of the Constitution, which demands fair, transparent, and cost-effective procurement practices. Additionally, the project was not included in the national procurement plan or medium-term budgetary framework, contravening Section 53(7) of the Public Procurement and Asset Disposal Act, 2015.

3. Financial Model Concerns

The financing model projects Ksh.111 billion in revenues over ten years, sourced from member contributions, health facility claims, and track-and-trace solution charges. However, the lack of a baseline survey raises questions about its viability. The model also includes a 5% deduction from health facility claims, potentially increasing costs for citizens accessing healthcare services.

4. Transparency Gaps

Clause 12.4 of the contract’s general conditions mandates that revenues be transferred to an escrow account daily or weekly. However, the contract does not specify the signatories to the escrow account, raising significant transparency concerns.

5. Dispute Resolution Mechanism

Disputes related to the SHA system are to be resolved by the London Court of International Arbitration. This clause bypasses Kenya’s local legal framework, raising questions about sovereignty and accessibility to justice.

Inside the Sh387M Equity Bank Heist

Broader Management Failures

Beyond the procurement and contractual issues, the Auditor General’s report highlights broader management failures, including:

  • Noncompliance with Employment Laws: Over 386 employees earned less than a third of their basic salary, violating Section 19(3) of the Employment Act, 2007.
  • Inadequate Inclusivity: Only 2.3% of employees are persons with disabilities, falling short of the 5% threshold mandated by public service policies.

Implications for Kenya’s Healthcare System

The findings have far-reaching implications for the healthcare sector and public confidence:

  1. Erosion of Trust: Mismanagement of public funds undermines trust in government institutions.
  2. Increased Healthcare Costs: Additional charges on health facilities may translate to higher costs for citizens.
  3. Data Security Risks: Ownership by a private consortium raises concerns about the security and sovereignty of healthcare data.
  4. Hindered Innovation: Contractual clauses preventing the government from developing competing systems limit technological advancements.

Public and Government Reactions

The report has sparked public outcry and calls for accountability. Civil society organizations and political leaders have urged the government to:

  • Renegotiate the SHA system contract.
  • Ensure transparency in future procurements.
  • Strengthen oversight mechanisms.

In response, government officials have promised reforms but face immense pressure to act swiftly and decisively.

Lessons from Global Best Practices

Kenya can draw valuable lessons from other countries that have successfully implemented healthcare digitization projects:

  • Estonia: A transparent e-health system owned and managed by the government ensures data security and efficiency.
  • India: The Ayushman Bharat Digital Mission integrates private and public healthcare providers while maintaining government control.

Recommendations for Reform

To address the issues highlighted in the Auditor General’s report, the following steps are crucial:

  1. Renegotiate Ownership Terms: The government must secure ownership and control of the SHA system.
  2. Ensure Competitive Procurement: Adherence to constitutional and legal procurement standards is non-negotiable.
  3. Enhance Transparency: Clearly define escrow account signatories and improve financial oversight.
  4. Empower Local Arbitration: Incorporate dispute resolution mechanisms within Kenya’s legal framework.
  5. Promote Inclusivity: Ensure compliance with employment laws and public service policies.

Read: Simplifying Tax Compliance: KRA Automates eTIMS Registration

Conclusion

The Auditor General’s findings on the SHA system serve as a wake-up call for Kenya’s healthcare sector. The mismanagement of Ksh.104.8 billion underscores the urgent need for systemic reforms to safeguard public funds, enhance transparency, and restore trust. By learning from global best practices and implementing robust oversight mechanisms, Kenya can turn this crisis into an opportunity to build a more efficient and equitable healthcare system.

Kenya Secures $1.5 Billion in Eurobond Sale to Manage Debt

Continue Reading

Previous: SBM Bank Landmark Victory in Sh176 Million Tax Dispute
Next: Is Now the Right Time to Consider Dollar MMFs as Local MMF Interest Rates Drop?


Latest

  • Firm Under Fire After Employee Dismissed for Charging Phone at Work
  • Safaricom Patches Home Fibre Router Loophole
  • Co-op Bank, Optiven, and Everstrong Launch Affordable Housing
  • KRA Now Requires Certificate of Origin for All Imports into Kenya
  • New EPRA Fuel Prices Rise For July-August 2025

In the Headlines

Firm Under Fire After Employee Dismissed for Charging Phone at Work
3 min read
  • The Financial Watchdog

Firm Under Fire After Employee Dismissed for Charging Phone at Work

July 18, 2025
Safaricom Patches Home Fibre Router Loophole Safaricom Patches Home Fibre Router Loophole
3 min read
  • News

Safaricom Patches Home Fibre Router Loophole

July 18, 2025
Co-op Bank, Optiven, and Everstrong Launch Affordable Housing Co-op Bank, Optiven, and Everstrong Launch Affordable Housing
4 min read
  • News

Co-op Bank, Optiven, and Everstrong Launch Affordable Housing

July 18, 2025
KRA Now Requires Certificate of Origin for All Imports into Kenya KRA Now Requires Certificate of Origin for All Imports into Kenya
3 min read
  • News

KRA Now Requires Certificate of Origin for All Imports into Kenya

July 15, 2025

About Us

Knowclick Media is a platform dedicated to promoting financial literacy among the youth and middle-aged professionals in Africa.

contact

  • Nairobi, Kenya
  • (+254) 706 092 003
  • info@knowclickmedia.co.ke
  • editor@knowclickmedia.co.ke

quick links

  • Home
  • About Us
  • Other Sources
  • Advertise With us
  • Contact

Social Links

  • Facebook
  • Instagram
  • X.com
  • LinkedIn
  • Youtube

Subscribe

GET NEWSLETTER
©2025 Knowclick Media. All Rights Reserved