Skip to content
logo

Knowclick Media

Learning at The Click Everyday

  • Home
  • Financial Literacy 101
    • Finance
    • Investment
    • Insurance
    • Agribusiness
    • Taxes
    • Wellness & Fitness
  • Business News
  • Fintech
  • REAL ESTATE
  • Capital Markets
  • MMF Fridays
  • Careers
    • Vacancies
    • Remote Jobs
    • Internships
    • Reviews
  • Legal
Videos
  • News
  • The Law

Safaricom Fights Sh944 Million Award to Popote Innovations Ltd

Marriane Chemutai February 11, 2025 6 min read
Safaricom Fights Sh944 Million Award to Software Developer over M-Pesa App row

Safaricom, Kenya’s largest telecommunications company, is contesting a Sh944.5 million arbitration award to Popote Innovations Ltd over allegations of intellectual property misuse.

The Origin of the Dispute

The roots of the case can be traced to August 28, 2017, when Popote Innovations Ltd proposed a business partnership with Safaricom. The proposal revolved around creating a customized version of Popote’s payment application that would integrate seamlessly with Safaricom’s M-Pesa services, particularly targeting merchants using the “Lipa na M-Pesa” platform.

Popote Innovations envisioned revenue generation from user fees, which the two entities would share. Safaricom, intrigued by the proposal, initiated discussions, and a draft agreement was prepared. However, while Popote signed the agreement, Safaricom did not finalize it. The lack of a formalized contract would later become a pivotal point in the legal wrangle.

Safaricom’s Decision to Pull Out

Despite the initial interest, Safaricom decided to shelve the collaboration, citing strategic shifts in its business priorities. Safaricom acknowledged Popote’s development efforts and agreed to reimburse the company for the expenses incurred during the project’s initial stages. This payment, Safaricom claims, was intended to settle all obligations.

However, Popote Innovations alleged that Safaricom used its intellectual property to develop and launch two applications—the M-Pesa consumer app and the M-Pesa business super app—without proper authorization or compensation.

Read: Safaricom Faces Legal Battle Over M-Pesa Trade Secrets

Arbitration and the Sh944 Million Award

Popote Innovations initiated arbitration proceedings, arguing that Safaricom breached their understanding by misappropriating the proposed application’s core functionalities. Arbitrator Paul Ngotho ruled in favor of Popote Innovations, awarding the company a total of Sh944.5 million.

This sum included:

  • Sh39.2 million: Compensation for Popote’s initial development costs.
  • Sh902.7 million: Estimated shared revenue Popote would have earned from the proposed partnership.
  • Sh2.5 million: Arbitration costs.

The arbitrator found that Popote had fulfilled its part of the deal by developing a functional prototype and was prepared to proceed with the collaboration had Safaricom not pulled out.

Safaricom’s Legal Challenge

Safaricom has since challenged the arbitration award in the High Court, seeking to have it overturned. The company argues that:

  1. Lack of a Binding Agreement: The partnership agreement was never signed by Safaricom, nullifying any legal obligations.
  2. Independent Development: The M-Pesa consumer and business apps were independently developed and do not replicate Popote’s proposal.
  3. Revenue Model Differences: The launched applications operate on a different revenue model. While Popote’s app relied on subscription and transaction fees, the M-Pesa apps merely extend existing services to smartphones without additional user charges.

Safaricom maintains that its applications offer unique functionalities tailored to its ecosystem and dismisses claims of intellectual property infringement as unfounded.

Safaricom’s Ziidi Money Market Fund Attracts Kshs. 2.85 Bn in First Month

Intellectual Property and Business Partnerships

This case highlights the critical role of intellectual property rights in the tech industry. While Popote Innovations claims that its proprietary ideas were exploited without proper acknowledgment, Safaricom asserts that its developments were original.

Key Takeaways:

  1. Formalized Agreements Are Crucial: The absence of a signed agreement leaves room for disputes. Entrepreneurs and corporations must ensure all collaborations are backed by formal contracts.
  2. Due Diligence on IP Protections: Startups should secure patents, copyrights, or trademarks before engaging in discussions with larger entities.
  3. Clear Revenue Sharing Terms: Any proposed financial arrangement should be explicitly outlined to avoid future misunderstandings.

Industry Reactions

The Safaricom-Popote legal battle has sparked significant interest within Kenya’s tech and legal circles. Some see the dispute as a cautionary tale for startups entering partnerships with industry giants.

Stakeholders’ Perspectives:

  • Tech Startups: Many startups fear that sharing innovative ideas with large corporations could lead to intellectual property exploitation.
  • Corporate Giants: Companies like Safaricom emphasize the need to maintain strategic flexibility, arguing that not all proposals align with long-term goals.

Similar Legal Cases

This is not the first time Safaricom has faced legal challenges over M-Pesa.

  1. Trade Secrets Case: In a separate suit, Safaricom was accused of copying trade secrets for a similar product. The High Court allowed the case to proceed, citing sufficient grounds for litigation.
  2. Banking Regulation Dispute: Safaricom successfully defended itself in a Sh356 billion case where plaintiffs alleged that M-Pesa should be regulated as a banking service.

These cases underscore the scrutiny Safaricom faces as it navigates innovation, partnerships, and legal challenges.

Broader Implications

The outcome of this case could set a precedent for future disputes involving intellectual property in Kenya. If the arbitration award is upheld, it may encourage startups to pursue claims against larger corporations. Conversely, a ruling in Safaricom’s favor could affirm the importance of formalized agreements in business dealings.

For the Kenyan Tech Industry:

  • Startups: The case could lead to heightened awareness of intellectual property protection.
  • Corporations: Companies may adopt stricter protocols for evaluating partnership proposals to avoid legal risks.

Lessons for Entrepreneurs

For startups seeking partnerships, this case offers valuable lessons:

  1. Protect Your Ideas: Secure IP rights before entering discussions.
  2. Seek Legal Counsel: Always involve a lawyer when drafting agreements.
  3. Document Everything: Maintain a clear record of communications and progress to substantiate claims if disputes arise.

The Safaricom-Popote dispute is a landmark case that highlights the complexities of business partnerships, intellectual property, and arbitration in Kenya’s tech industry. As the legal battle unfolds, its resolution will likely influence how companies approach collaborations and protect their innovations.

Safaricom Ventures into Mobile Phone Insurance

Read: South African Investor Loses Bid to Freeze Genghis Capital Accounts Amid Debt Dispute

Frequently Asked Questions (FAQs)

1. What is the Safaricom and Popote Innovations dispute about?

The dispute centers on allegations by Popote Innovations Ltd that Safaricom misused its intellectual property to develop the M-Pesa consumer and business apps after pulling out of a proposed partnership. The arbitration awarded Popote Sh944.5 million in compensation, which Safaricom is challenging in court.

2. How much was awarded to Popote Innovations Ltd in arbitration?

Popote Innovations Ltd was awarded Sh944.5 million, which includes:

  • Sh39.2 million for development costs.
  • Sh902.7 million for potential lost revenue.
  • Sh2.5 million for arbitration costs.

3. Why is Safaricom challenging the arbitration award?

Safaricom argues that:

  • There was no signed agreement binding the two parties.
  • The M-Pesa apps were independently developed.
  • The revenue model of its apps differs from what Popote proposed.

4. What are the implications of this case for the Kenyan tech industry?

This case highlights the need for startups to secure intellectual property rights and formalize agreements when entering partnerships. It also underscores the importance of legal clarity in collaborations between small innovators and large corporations.

5. What lessons can startups learn from this case?

Key lessons for startups include:

  • Protecting intellectual property through patents or copyrights.
  • Formalizing agreements with legal counsel before starting any collaboration.
  • Documenting all progress and communications to provide evidence in case of disputes.

6. What role does intellectual property play in this dispute?

The core of the case revolves around intellectual property, with Popote Innovations claiming Safaricom used proprietary concepts from its payment app proposal without authorization or compensation.

7. How has Safaricom responded to similar legal disputes in the past?

Safaricom has faced other legal challenges, such as cases involving trade secrets and banking regulation claims. The company has defended its practices, emphasizing its commitment to ethical business operations and innovation.

8. What could be the potential outcomes of this case?

If the court upholds the arbitration award, it could encourage startups to pursue claims against larger corporations. Conversely, if Safaricom’s challenge succeeds, it could underscore the importance of formal agreements in partnerships.

9. How can startups protect themselves in partnerships with big corporations?

Startups can protect themselves by:

  • Securing intellectual property rights before sharing ideas.
  • Using non-disclosure agreements (NDAs) during discussions.
  • Ensuring all terms are documented and legally binding.

10. What is the significance of this case for Safaricom?

For Safaricom, the case is a test of its business practices and approach to innovation. The outcome will affect its reputation and set a precedent for how it navigates partnerships and intellectual property disputes in the future.

Safaricom and Genghis Capital Clash Over M-Pesa-Linked Unit Trusts

Post navigation

Previous The KUSCCO Scandal
Next Intellectual Property Dispute Resolution in Kenya


Latest

  • Are Your Emotions Driving Your Portfolio Off a Cliff?
  • How Safaricom’s Ziidi MMF Is Capturing Nearly Half of Kenya’s Unit Trust Investors
  • Why Your Business is Losing Ksh 2.2 Million Annually in Idle Bank Cash
  • Richest Man Alive – September 2025
  • iPhone 17 Price in Kenya 2025

In the Headlines

Are Your Emotions Driving Your Portfolio Off a Cliff? Are Your Emotions Driving Your Portfolio Off a Cliff?
5 min read
  • Finance

Are Your Emotions Driving Your Portfolio Off a Cliff?

November 12, 2025
How Safaricom’s Ziidi MMF Is Capturing Nearly Half of Kenya’s Unit Trust Investors How Safaricom Is Capturing Nearly Half of Kenya’s Unit Trust Investors With Ziidi MMF
5 min read
  • News

How Safaricom’s Ziidi MMF Is Capturing Nearly Half of Kenya’s Unit Trust Investors

November 12, 2025
Why Your Business is Losing Ksh 2.2 Million Annually in Idle Bank Cash Why Your Business is Losing Ksh 2.2 Million Annually in Idle Bank Cash
3 min read
  • Finance

Why Your Business is Losing Ksh 2.2 Million Annually in Idle Bank Cash

September 12, 2025
Richest Man Alive – September 2025 How Larry Ellison Surpassed Elon Musk - The richest man alive 2025 September, 10
4 min read
  • News

Richest Man Alive – September 2025

September 10, 2025

About Us

Knowclick Media is a platform dedicated to promoting financial literacy among the youth and middle-aged professionals in Africa.

contact

  • Nairobi, Kenya
  • (+254) 706 092 003
  • info@knowclickmedia.co.ke
  • editor@knowclickmedia.co.ke

quick links

  • Home
  • About Us
  • Other Sources
  • Advertise With us
  • Contact

Social Links

  • Facebook
  • Instagram
  • X.com
  • LinkedIn
  • Youtube
MEA African Excellence Awards
GET NEWSLETTER
©2025 Knowclick Media. All Rights Reserved